FAQ
FAQ for Divine Savour Candles
1. What are Divine Savour Candles made of?
Our candles are crafted from 100% natural coco apricot creme wax, infused with premium essential oils. The wicks are made of lead-free cotton, and natural wood wicks ensuring a clean and even burn.
2. Are your candles eco-friendly?
Yes, our candles are eco-friendly. We use sustainable coco apricot creme wax. Our candles are also vegan and cruelty-free.
3. How long do Divine Savour Candles burn?
The burn time varies by size. Our standard candles burn for approximately 40-50 hours, while our larger sizes can burn up to 80 hours. Always follow proper candle care to maximize burn time.
4. Do you offer custom scents or personalized candles?
Not yet but look forward to in the near future offering custom scents and personalized labels for special occasions, such as weddings, birthdays, or corporate events.
5. How should I care for my candle?
To ensure the best performance, trim the wick to 1/4 inch before each use, burn the candle for at least 2 hours during the first use, and keep it away from drafts. Avoid burning the candle for more than 4 hours at a time.
6. Are your candles safe for people with allergies?
Our candles are made with natural ingredients and are free from harmful chemicals. However, if you have specific allergies, particularly to fragrances or essential oils, we recommend checking the ingredients list or contacting us for more information.
7. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times may vary depending on your location. Please check our shipping policy for more details.
8. What is your return/exchange policy?
We want you to be completely satisfied with your purchase. Please refer to our return policy for more details.
9. Can I purchase your candles in bulk?
Yes, we offer bulk purchasing options for events, businesses, and retailers. Please contact us for pricing and availability.
10.What should I do if my candle arrives damaged?
If your candle arrives damaged, please contact us immediately with photos of the damage. We will work with you to resolve the issue, whether that means sending a replacement or issuing a refund.
Let me know if you need any additional information or specific questions included!
1. What are Divine Savour Candles made of?
Our candles are crafted from 100% natural coco apricot creme wax, infused with premium essential oils. The wicks are made of lead-free cotton, and natural wood wicks ensuring a clean and even burn.
2. Are your candles eco-friendly?
Yes, our candles are eco-friendly. We use sustainable coco apricot creme wax. Our candles are also vegan and cruelty-free.
3. How long do Divine Savour Candles burn?
The burn time varies by size. Our standard candles burn for approximately 40-50 hours, while our larger sizes can burn up to 80 hours. Always follow proper candle care to maximize burn time.
4. Do you offer custom scents or personalized candles?
Not yet but look forward to in the near future offering custom scents and personalized labels for special occasions, such as weddings, birthdays, or corporate events.
5. How should I care for my candle?
To ensure the best performance, trim the wick to 1/4 inch before each use, burn the candle for at least 2 hours during the first use, and keep it away from drafts. Avoid burning the candle for more than 4 hours at a time.
6. Are your candles safe for people with allergies?
Our candles are made with natural ingredients and are free from harmful chemicals. However, if you have specific allergies, particularly to fragrances or essential oils, we recommend checking the ingredients list or contacting us for more information.
7. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times may vary depending on your location. Please check our shipping policy for more details.
8. What is your return/exchange policy?
We want you to be completely satisfied with your purchase. Please refer to our return policy for more details.
9. Can I purchase your candles in bulk?
Yes, we offer bulk purchasing options for events, businesses, and retailers. Please contact us for pricing and availability.
10.What should I do if my candle arrives damaged?
If your candle arrives damaged, please contact us immediately with photos of the damage. We will work with you to resolve the issue, whether that means sending a replacement or issuing a refund.
Let me know if you need any additional information or specific questions included!